International Customers | Prepare Your Gauge

Prepare Your Gauge

International customers: FedEx will not accept Troxler gauges for shipment into the U.S. Please contact your freight forwarder for shipment options.

To prepare a gauge for shipment, please follow these steps.

Step 1: Lock the source rod in the "safe" position. Place the gauge and reference standard block in the case. All other parts & accessories should be removed from the case.

Step 2: Enclose a Gauge Return/License Certification Form. International customers need to obtain an RGA number from Troxler's International Department (call +1.919.549.8661).

Step 3: Place the required shipping labels on the case. The following labels are required on each case and should indicate exactly what each case contains.

Two Yellow II labels - one on the front of the case and one on the back of the case
Two Cargo Aircraft Only (Do No Load in Passenger Aircraft) labels - one on the front of the case and one on the back of the case
One US DOT Type "A" label - the label should be placed on the back of the case.
- For model 3400 series and 3241-C gauges, use the US DOT Type A RQ label.
- For model 4640-B gauges, use the US DOT Type A label.

To view the Yellow II label for your gauge, select the gauge model below.

3430, 3430-P, or 3440-P	3440 or 3440 Plus
3450	3451
3411 (for current case)	4640-B
3241-C

Step 4: A padlock may be used to prevent unauthorized access to the gauge and qualifies as the "security seal" required by USDOT regulations. You may also use a Troxler Tamper Evident Security Seal or something comparable to satisfy this requirement. Please note that USDOT prohibits the shipment of Type A cases with any holes or damage other than superficial marks (which applies whether on the interior or exterior of the case).

Step 5: You are now ready to fill out a Federal Express Waybill and Shipper's Declaration for Dangerous Goods (DG) Form. On the waybill be sure to check "Yes" under the heading "Does the shipment contain dangerous goods?" As a FedEx requirement, all DG forms must be typed. The DG form cannot be handwritten.

Step 6: Complete your IATA DG Forms.
You are now ready to fill out a Federal Express Waybill and Shipper's Declaration for Dangerous Goods (DG) Form. On the waybill, check "Yes" under the heading "Does the shipment contain dangerous goods?" Please note that FedEx requires that all DG forms must be typed.

These links provide Dangerous Goods forms with most of the Troxler nuclear gauge information provided. The areas shaded in gray need to be provided by the shipper. Please read the Disclaimer & Instruction* pages to ensure all required information is provided. These forms may be used for shipments made via FedEx or any other air carrier that accepts radioactive shipments.

*For International shipments, Special Form Certificate numbers must be referenced on the DG Form and copies must be attached.

Note: A color printer is needed to print these forms properly. The red marks on either side of the form MUST appear in red or the carrier will not accept the form.

3401/3411	3216
3241-C (100 mCi)	3241-C (300 mCi)
3430 / 3430-P / 3440-P	3440
3450/3451	4640

Troxler can complete IATA Dangerous Goods (DG) Forms for you!

To take advantage of this service, please provide the following information:
*Fields marked with an asterisk () are required.**
Company Name:*
Address you are shipping from:*
City:*
State:*
ZIP Code:*
Contact Name:*
Phone:*
Email:*
Purpose of Shipment:*
Gauge Model:*
Serial Number:*
Type of Carrying Case:*
Service Center you are shipping to:*
(see Appendix A, pg.11 of the Troxler Transportation Guide)
If your gauge is a Model 3401 or 3411, please provide the CS-137 activity:
(located on the Radiation Label on the handle of your gauge)
Ship using Troxler's Fed-ex account?	Yes No
Submit
* Required

You will be e-mailed a completed DG Form (in Adobe PDF format). After you receive the form please:

Print 4 copies of the DG Form
Note: A color printer is needed to print these forms properly. The red marks on either side of the form MUST appear in red or FedEx will not accept the form
Contact FedEx at 1.800.GO.FEDEX to schedule a pick up
Request a waybill from the driver and complete the form, indicating "Bill Recipients FedEx account number" and include Troxler's account number
Inspect your carrying case labels for accuracy and sign all the DG Forms
*You will receive Troxler's discount on all 2-Day Economy shipments. Overnight shipments do not receive a discount.

Step 7: An Emergency Response Sheet must accompany the Bill of Lading.

Note: You must have prior approval from Troxler before shipping a damaged gauge to us for repair or dispo al s. We will request photographs of the damage as well as a copy of leak test results performed since the damage occurred. Please contact the Radiation Safety Department at 1.877.TROXLER (outside the USA ) for assistance if you need to return a damaged gauge.

Still have questions about shipping a gauge?

Please look in the Troxler Transportation Guide or your gauge's instruction manual for additional shipping information. You can also e-mail us or call 1.877.TROXLER.

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