International customers: FedEx will not accept Troxler gauges for shipment into the U.S. Please contact your freight forwarder for shipment options.
To prepare a gauge for shipment, please follow these steps.
Step 1: Lock the source rod in the "safe" position. Place the gauge and reference standard block in the case. All other parts & accessories should be removed from the case.
Step 2: Enclose a Gauge Return/License Certification Form. International customers need to obtain an RGA number from Troxler's International Department (call +1.919.549.8661).
Step 3: Place the required shipping labels on the case. The following labels are required on each case and should indicate exactly what each case contains.
To view the Yellow II label for your gauge, select the gauge model below.
Step 4: A padlock may be used to prevent unauthorized access to the gauge and qualifies as the "security seal" required by USDOT regulations. You may also use a Troxler Tamper Evident Security Seal or something comparable to satisfy this requirement. Please note that USDOT prohibits the shipment of Type A cases with any holes or damage other than superficial marks (which applies whether on the interior or exterior of the case).
Step 5: You are now ready to fill out a Federal Express Waybill and Shipper's Declaration for Dangerous Goods (DG) Form. On the waybill be sure to check "Yes" under the heading "Does the shipment contain dangerous goods?" As a FedEx requirement, all DG forms must be typed. The DG form cannot be handwritten.
Step 6: Complete your IATA DG Forms.
You are now ready to fill out a Federal Express Waybill and Shipper's Declaration for Dangerous Goods (DG) Form. On the waybill, check "Yes" under the heading "Does the shipment contain dangerous goods?" Please note that FedEx requires that all DG forms must be typed.
These links provide Dangerous Goods forms with most of the Troxler nuclear gauge information provided. The areas shaded in gray need to be provided by the shipper. Please read the Disclaimer & Instruction* pages to ensure all required information is provided. These forms may be used for shipments made via FedEx or any other air carrier that accepts radioactive shipments.
*For International shipments, Special Form Certificate numbers must be referenced on the DG Form and copies must be attached.
Note: A color printer is needed to print these forms properly. The red marks on either side of the form MUST appear in red or the carrier will not accept the form.
You will be e-mailed a completed DG Form (in Adobe PDF format). After you receive the form please:
*You will receive Troxler's discount on all 2-Day Economy shipments. Overnight shipments do not receive a discount.
Step 7: An Emergency Response Sheet must accompany the Bill of Lading.
Note: You must have prior approval from Troxler before shipping a damaged gauge to us for repair or dispoals. We will request photographs of the damage as well as a copy of leak test results performed since the damage occurred. Please contact the Radiation Safety Department at 1.877.TROXLER (outside the USA ) for assistance if you need to return a damaged gauge.
Please look in the Troxler Transportation Guide or your gauge's instruction manual for additional shipping information. You can also e-mail us or call 1.877.TROXLER.
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